Privacy Policy

1. Who We Are

We are genreps1755, operating at genreps1755.top. This policy explains what personal data we collect, why we collect it, who we share it with, how long we keep it, and the rights you have over it. We collect the minimum information needed to fulfill your watch order and support you.

2. Information We Collect

When you contact us or place an order by WhatsApp or email, we collect:

• Contact details: name, shipping address, phone number, WhatsApp, and email.
• Order information: brand, reference, case size, bracelet/strap preference, quantity, and any special request.
• Payment reference: we do not store full card or bank details. Payments are handled through USDT, Wise, Western Union or bank transfer; we keep only a transaction reference.
• Communication records: messages you send on WhatsApp or email, including QC photo and video discussions.
• Technical data: IP address, browser type, and pages visited, collected through standard analytics tools in anonymized form.

3. How We Use Your Information

We use your data only to:

• Process your order, prepare QC photos and videos, and arrange worldwide shipping.
• Confirm case size and wrist fit, send tracking information, and provide after-sales support.
• Handle returns, replacements, or refunds.
• Send order updates. We do not send marketing spam unless you opt in.
• Comply with legal and tax obligations.

4. Cookies

Our website uses cookies to keep the site working and remember basic preferences. You can disable cookies in your browser settings, but some features (such as the contact flow or cart) may not work properly without them.

5. Third-Party Sharing

We share your data only with trusted partners who help us run the business:

• Payment processors (USDT providers, Wise, Western Union) to complete your payment.
• Shipping carriers to deliver your package worldwide.
• Analytics tools to understand site traffic, in anonymized form.

We never sell your personal data to third parties for marketing.

6. Data Retention

We keep order data only as long as needed to fulfill your order, handle warranty or refund requests, and meet legal requirements. After that period, we delete or anonymize your personal data.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time. You may also withdraw consent for non-essential processing. To make a request, contact us below; we will respond within 30 days.

8. Payment Security

There is no online card checkout on our site. Orders are confirmed and paid through WhatsApp or email via USDT, Wise, Western Union or bank transfer. The website uses SSL encryption, and we do not retain sensitive card information.

9. Contact Us

If you have any questions about this policy or your personal data:

Email: [email protected]
WhatsApp: +852 5424 0627
Website: genreps1755.top